Privacy Policy | Sendroid

1. Introduction

Sendroid (“we,” “us,” or “our”) provides tools that help you read, compose, and send email messages, including features that may use automated or AI-assisted processing when you enable them.

This Privacy Policy describes how we collect, use, disclose, and protect information when you use our website, apps, APIs, integrations, or related services (collectively, the “Services”).

2. Information We Collect

Depending on how you use the Services, we may collect:

Account information: such as email address, name, authentication identifiers, profile details, billing information (when applicable), and account preferences you provide directly.
Service usage data: such as log data, diagnostics, approximate device/network information, feature usage, timestamps, referral pages, crash reports, and security signals.
Communication content: if you compose messages, drafts, uploads, prompts, replies, notes, or other content through the Services, we process that content solely to operate the functionality you request (for example: generating drafts, sending messages, syncing across devices).
Integrations: if you connect external accounts (such as mail providers like Gmail or other IMAP/SMTP sources), connection details and synchronization operations may involve processing mailbox metadata and message bodies required to operate the Services.

3. How We Use Information

We use collected information for purposes such as:

Providing, maintaining, securing, and improving the Services
Processing actions you initiate (for example drafting, translating, formatting, routing, delivering)
Troubleshooting, fraud prevention, abuse detection, analytics, product development, support
Communicating transactional messages and (where legally permitted and appropriate) promotional updates
Complying with law and enforcing agreements

4. AI and Automated Processing

Where you choose to enable AI-assisted features, your inputs may be processed by automation and/or vendor model providers strictly to fulfill the functionality you initiate. Depending on architecture, processing may occur on our servers, through subprocessors selected by us, or in limited cases through your configured environment.

Avoid submitting highly sensitive categories of information unless you deliberately choose this and accept the attendant risk.

5. Disclosure of Information

We may disclose information:

To service providers/subprocessors assisting us (hosting, email delivery, analytics, billing, fraud tools)
When required by law, court order, or lawful government request
To protect security, investigate abuse, defend legal claims, enforce terms, or safeguard users
In connection with a merger, financing, restructuring, acquisition, divestiture, dissolution, bankruptcy, sale of assets

6. Retention

We retain information for as long as needed to operate the Services, comply with obligations, resolve disputes, and enforce agreements—subject to lawful deletion requests unless retention is legally required.

7. Security

We implement reasonable administrative, technical, and organizational safeguards. No transmission or storage is perfectly secure—use the Services with this understanding.

8. International Processing

Depending on infrastructure and subcontractors, processing may involve transfers outside your country where data protection frameworks differ (including safeguards such as contractual clauses where appropriate).

9. Children

The Services are not directed at children under 13 (or older where required locally). Please do not use the Services if you lack legal capacity—or ask a parent/guardian to assist.

10. Your Choices and Rights

Depending on your jurisdiction, you may request access, correction, portability, objection, restriction, or deletion (subject to legal exceptions).

Requests: contact us via hello@sendroid.app.

11. Cookies and Similar Technologies

We may employ cookies/local storage and similar identifiers for preferences, analytics, diagnostics, fraud mitigation, personalized experiences, retention of sessions, experiments, telemetry, attribution, caching, and security.

12. Updates

Changes may periodically appear at this URL. Material changes become effective when reasonably announced (for example revised “Last updated” date and/or supplemental notice)—especially where mandated by applicable law.

13. Contact

Questions? Email hello@sendroid.app.